Privacy policy

Privacy Policy

INFORMATION ON THE PROCESSING OF PERSONAL DATA pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR)

Last revised 27.11.23

Premise

This information is provided for the site "http://www.sprizzer.com" ( Site ) owned by Sprizzerl srl, with registered office in Via Mandruzzato 2b, 31100 Treviso (TV), registered with the Treviso Chamber of Commerce and Belluno with VAT no. 05314210260; paid-up share capital of €14,706.00 ( Company ), as Data Controller.

Purchases on the Site

Upon your provision, your personal data will be processed to allow you to make purchases on the Site.

Registration

The information and data requested in case of registration will be used to allow you both to access the reserved area of ​​the Site and to use the online services offered by the Company to registered users.

Marketing

Subject to your consent, the Company may process the personal data provided by you in order to send you advertising material and/or newsletters relating to its own or third party products.

Profiling

Subject to your consent, the Company may process your personal data for profiling purposes, i.e. for the analysis of your consumer choices by revealing the type and frequency of purchases made by you, in order to send you advertising material and/or newsletters relating to own or third-party products of specific interest to you.

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In compliance with the GDPR, we hereby inform you that the Company will process the personal data concerning you under the following conditions.

Art. 1. Purpose and legal basis of the processing. Mandatory or optional provision. Consequences of refusing treatment.

The processing of personal data is aimed at achieving the following purposes:

to. to allow registration on the Site and access the services reserved for registered users as well as to allow compliance with the obligations deriving from the law or regulations in force, in particular, in the administrative, accounting and public security fields. The legal basis of the processing is the Company's need to carry out pre-contractual measures adopted at the request of the interested party or to fulfill a legal obligation;

b. in the case of placing an online purchase order, to allow the conclusion of the purchase contract and the correct execution of the operations connected to the same (and, if necessary based on sector legislation, to fulfill tax obligations). The legal basis of the processing is the Company's obligation to execute the contract with the interested party or to fulfill legal obligations;

c. subject to your consent, for the sending of newsletters and for carrying out market surveys, also aimed at evaluating the degree of user satisfaction, and the sending of advertising material relating to products of the Company and/or third parties, to means of systems such as email, traditional methods (paper mail and/or telephone) ( marketing purposes ); subject to your consent, for the processing of your commercial profile, through the detection and processing of your choices and purchasing habits, in order both to monitor the level of customer satisfaction and to send you advertising material relating to the Company's products and/or or third parties, of your specific interest, by means of systems such as email, traditional methods (paper mail and/or telephone) ( profiling purposes ). The legal basis of the processing is the consent of the interested party;

d. if the chat service is operational, allow the activation of the service, through which the user can contact and be contacted by the Company, subject to your consent, during your navigation on the Site. The legal basis is the legitimate interest of the Company to carry out this type of activity. This legitimate interest can be considered equivalent to the interested party's interest in using the Site's chat service;

And. to respond to your requests via the customer care service. The provision is optional, but your refusal will make it impossible for the Company to answer your questions through this service. The legal basis of the processing is the legitimate interest of the Company in following up on the user's requests. This legitimate interest is equivalent to your interest in receiving a response to communications sent to the Company;

f. to respond by email or telephone to your requests. The provision is optional, but your refusal will make it impossible for the Company to respond to your requests. The legal basis of the processing is the legitimate interest of the Company in responding to the user's requests. This legitimate interest is equivalent to your interest in receiving a response to communications sent to the Company.

The provision of data for the purposes referred to in points a) and b) is purely optional. However, since this processing is necessary to make a purchase on the Site, your refusal to provide the data in question will make it impossible to make such a purchase via the Site.
Consent to the processing of your data for marketing and profiling purposes is purely optional. Failure to consent will exclusively imply the consequences described below.
Failure to consent to the processing of data for marketing purposes will make it impossible for you to receive advertising material relating to products of the Company and/or third parties as well as the impossibility for the Company to carry out market research, also aimed at evaluating the degree of user satisfaction, as well as to send you newsletters.
Failure to consent to the processing of your personal data for profiling purposes will make it impossible for our Company to process your commercial profile, through the detection of your choices and purchasing habits as well as to send you advertising material relating to the Company's products and /or third parties, of specific interest to you.
Without prejudice to the foregoing, it is understood that the Company may in any case use your personal data for the sole purpose of correctly fulfilling the obligations established by the laws in force and the obligations deriving from the contractual relationships existing between you and the Company.
We remind you that you can also object to the processing of your personal data via the specific link at the bottom of any email with promotional content sent by the Company. The opposition expressed in these ways also extends to the sending of communications via the postal service.

Social networks

By choosing the option to register and/or access the Site via Facebook, you accept that this social network will transmit to the Company the personal data necessary for registration and/or access.

Payment card data

To make a payment using one of the payment cards offered on the Site, the user must enter the confidential payment card data directly on a page which will communicate via a secure encryption protocol with the payment service provider (which will act as independent data controller), without passing through the Company's server which, therefore, will not process such data in any way. The data will be acquired in encrypted format.
With reference to payment card data, it is specified that the processing of your personal data is necessary to allow the conclusion of the online purchase contract with the Company. Failure to provide this data will therefore not allow you to complete the online purchase process.

PayPal

On the Site it is also possible to purchase via the PayPal payment tool. In this case, you will be directed to a page external to the Site, in which you will have to indicate the personal data requested by PayPal - which will act as independent data controller - to complete the purchase process. Personal data will not pass through the Site's server which, therefore, will not process such data in any way. The processing of your personal data is necessary to allow the conclusion of the online purchase contract with the Company. Failure to provide this data will therefore not allow you to complete the online purchase process.

Bank transfer

If you choose the bank transfer as a payment instrument, in the event of any possibility of reimbursement, the Company will ask you for the bank details needed to prepare the payment.

Special or judicial data

The Company does not process particular or judicial data.

Art. 2. Processing methods

The processing of your personal data will mainly be carried out with the aid of electronic or automated means, according to the methods and with the tools suitable to guarantee its security and confidentiality in compliance with the GDPR.
The information acquired and the methods of processing will be relevant and not excessive with respect to the type of services rendered. The data will also be managed and protected in environments whose access is under constant control.

Art. 3. Communication and dissemination of data

Your data may be communicated:

- to all those subjects (including Public Authorities) who have access to personal data pursuant to regulatory or administrative provisions
- to companies or third parties in charge of printing, enveloping, shipping and/or delivery and/or collection services of products purchased through the Site
- to post offices, couriers or shippers responsible for delivering products purchased through the Site
- to banking institutions and companies that manage national or international payment circuits through which online payments are made for products purchased through the Site
- to companies, consultants or professionals possibly responsible for the installation, maintenance, updating and, in general, management of the Company's hardware and software or which the Company uses for the provision of its services
- to external companies responsible for sending advertising communications on behalf of the Company
- to the employees and/or collaborators of the Company
- to the company responsible for carrying out the customer care activity
- to the subjects who manage online payment transactions
- to all those public and/or private entities, natural and/or legal persons (legal, administrative and tax consultancy firms, judicial offices, chambers of commerce, chambers and offices of labour, etc.), if communication is necessary or functional to the correct fulfillment of obligations deriving from the law.

The data concerning you will not be disclosed, except in anonymous and aggregate form, for statistical or research purposes.

Art. 4. Data Controller

The Company, as Data Controller of personal data, can be contacted at the following addresses:

Sprizzer srl, via Mandruzzato 2b, 31100 Treviso (TV)
Email: info@sprizzer.com
Through the contact form on the Site.

Art. 5. Storage of personal data

Personal data will be stored and processed for marketing purposes for a period of 24 months and for profiling purposes for a period of 12 months. At the end of this period the Company may ask the user to renew consent to the processing of their data for these purposes or to make them anonymous and keep them solely for statistical or historical purposes.
For all the remaining purposes set out in the privacy policy, personal data will be kept only for the time necessary to guarantee the correct provision of the services offered.
In the event of closure of the Site account on the user's initiative, the data contained therein will be retained for administrative purposes for a period not exceeding 90 days, without prejudice to any specific legal obligations on the conservation of accounting documentation or for public purposes. safety.

Art. 6. Transfer subject to adequate guarantees

Your personal data provided to the Company via the Site may be transferred to one or more third countries as the Company has provided adequate guarantees in this regard.
With regard to the transfer of your personal data to third countries, you have enforceable rights and effective remedies.
The adequate guarantees that have been provided consist of a legally binding and enforceable instrument between public authorities or public bodies.
You can obtain a copy of your personal data:
- by contacting the Company (as Data Controller) and/or the Data Protection Officer (if appointed).

Art. 7. Rights of the interested party

Pursuant to art. 13 of the Privacy Regulation, the Company informs you that you have the right to:
- ask the Company for access to personal data and the rectification or cancellation of the same or the limitation of the processing that concerns you or to oppose their processing, in addition to the right to data portability
- revoke consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation
- lodge a complaint with a supervisory authority (e.g. the Guarantor for the protection of personal data).

The above rights may be exercised with a request addressed without formalities to the Company at the contacts indicated above.

Art. 8 Amendments

The Company reserves the right to make changes to this information at any time, giving suitable publicity to users of the Site and guaranteeing in any case adequate and similar protection of personal data. In order to view any changes, you are invited to regularly consult this information.